Terms & Conditions

1. Services Offered

We provide business registration and administrative services, including but not limited to:

• Company registration with CIPC
• Name reservation (if requested)
• Registration of directors and shareholders
• Issuing of registration documents
• Basic business compliance support

Additional services may be offered upon request and may carry separate fees.

2. Client Responsibilities

The client agrees to:

• Provide accurate and complete information required for registration
• Submit all necessary supporting documents (IDs, proof of address, etc.)
• Respond promptly to requests for additional information
• Ensure that all details provided are correct before submission

We are not responsible for delays caused by incomplete or incorrect client information.

3. Fees and Payment

• All service fees will be communicated upfront before processing begins.
• Payment must be made in full before submission unless otherwise agreed in writing.
• Fees are non-refundable once work has started or documents have been submitted to CIPC.

4. Refund Policy

• No refunds will be issued once an application has been submitted.
• If a client cancels before submission, a partial refund may be considered, minus administrative costs.
• Government fees charged by CIPC are strictly non-refundable.

5. Turnaround Time

• Registration timelines depend on CIPC processing times.
• We aim to complete submissions within [X] business days, but we cannot guarantee completion dates as external delays may occur.

6. Client Approval

Before submission, the client must confirm that:

• Names, addresses, director details, and company information are correct.
• Once submitted, changes may require additional fees.

7. Limitation of Liability

• We are not liable for losses arising from incorrect information provided by the client.
• We are not responsible for delays or rejections caused by CIPC system issues or backlogs.
• Our liability is limited to the amount paid for the service.

8. Confidentiality

We will treat all client information as confidential and will not share it with third parties except where required for registration purposes with authorities such as CIPC or SARS.

9. Use of Documents

• All registration documents issued remain the property of the client once payment is complete.
• Clients may not use our templates, branding, or service material for resale without written permission.

10. Compliance and Legal Requirements

Clients are responsible for ongoing compliance after registration, including:

• Tax registration
• Annual returns
• Accounting and statutory obligations

We may assist with these services separately upon request.

11. Dispute Resolution

• Both parties agree to attempt resolution amicably first.
• If unresolved, the matter may be referred to mediation or handled in accordance with South African law.

12. Acceptance of Terms

By making payment and submitting required documentation, the client acknowledges that they have read, understood, and agreed to these Terms and Conditions.